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Thread: World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
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Old Nov 23, 2019 | 2:12 pm
  #523  
59Impala
formerly a193991
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Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,119
Originally Posted by jasonvr
Does anyone else get annoyed when you check in on a TSU'd reservation and the front desk agent says "we've upgraded you to a xxx suite"? I usually correct them and say "No, I upgraded me to a xxx suite". They make it sound like they're doing me a favor for honoring the program rules. Is it that they can't tell the difference between a hotel upgrade and a TSU?
not really annoyed, but it shows they are not well trained and cannot interpret the various codes in the system.
agree with you though...
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