Originally Posted by
WElyot
Sorry to hear that, the service sounds very bad.
i think the best way to enjoy the reward night is to upgrade it with club access.
but agree, they need to know that points dont come for free
The service at the hotel is the best I’ve had, staff are exceptionally friendly and courteous. Status benefits are poor, but are entirely different from ‘service’
We are back March next year for 5 night, and looking forward to it. Will ask closer to the time regarding club price.