Originally Posted by
AKLifetimeFlyer
They know you are right, they are making you whole, but are carefully choosing their words so they are not on the "hook" in the future. That is my guess anyways. At least you got your miles!
Yeah but it bothers me that they think I ‘put one over on them’. I don’t want to use up my goodwill favors for something I paid for. I knew I’d get the miles, I have screenshots. It was just the tone of the message that bothers me. And that she thinks I scammed them on an error fare.