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Thread: Compensation for room issues
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Old Nov 20, 2019 | 9:44 pm
  #32  
Happy
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Originally Posted by SHLTP
If not a known problem, no compensation. Room change sufficient.

If known problem that is serious, then 1 night in points compensation. Always ask to talk to duty manager.

I almost never ask for compensation. Senior mgt usually know what to do. If they don't, move on. Not worth fighting for points.
Indeed.

Would also add, good GMs know what to do without being asked.
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