FlyerTalk Forums - View Single Post - British Airways connecting flight cancelled - BA indifferent
Old Nov 20, 2019 | 4:03 pm
  #24  
Dave Noble
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Originally Posted by beckyb
Thanks people.

Unfortunately it looks like my various insurers won't cover it, each one of them has an exception this falls into.

I guess I didn't realise that despite it being a ticket to London bought via a British airline my European rights wouldn't cover me. MSE suggests in fact it's just untested in courts and in fact there is a chance it would be covered, but obviously the airlines will take a position favourable to them until proven wrong.

Exceptionally frustrating given how loyal I have been to BA.

Thanks

Becky
I cannot see that there is any way that a domestic flight outside of EU being cancelled/delayed would have any chance of being viewed as covered - not surprised that it hasn't been tested since it is clear from regulation that such a flight is outside the scope

1. This Regulation shall apply:
(a) to passengers departing from an airport located in the territory of a Member State to which the Treaty applies;

(b) to passengers departing from an airport located in a third country to an airport situated in the territory of a Member State to which the Treaty applies, unless they received benefits or compensation and were given assistance in that third country, if the operating air carrier of the flight concerned is a Community carrier.

It isn't anything to do with BA that Westjet had a flight issue - Westjet is required to rebook, which it did - BA has zero responsibility here - BA is a business not some family member - being 'loyal' means nothing
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