FlyerTalk Forums - View Single Post - Why is personalized in-flight drink and snack service still ubiqitous?
Old Nov 20, 2019 | 11:02 am
  #19  
MiamiAirport Formerly NY George
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Join Date: Sep 2006
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I don't see airlines changing their method of distributing drinks whether complimentary or not. It's just too much of hassle to have drinks pre-ordered and filled. Yes the carts can be a PITA when one wants to get to the lav (and then causes a line afterwards) but I don't see that changing. Southwest doesn't use carts, not sure if any other US airlines hand serve like WN.
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