Originally Posted by jags86

So I guess I’m lucky where I’ve never really disputed a charge on an AMEX before where I had to see it through. Essentially I was charged $320 for something that was $300 and after clicking “checkout” I was hit for $19.XX additional that wasn’t shown beforehand. After reaching out to the merchant twice without hearing back I submitted a dispute for $19.XX on AMEX website. I figured it was a longshot because I have 0 proof that the item was $300 and not $320 but I wanted to file the dispute since the merchant hadn’t responded to any of my follow ups.

I first received a message saying that I would be temporarily credited the $19.XX while they looked into it. With 1 minute the dispute has moved to “closed status” and I should read the message provided—which I cannot find anywhere. Does this mean I won or lost?