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Thread: Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result
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Old Nov 16, 2019, 11:36 am
  #267  
YYT82
 
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Hang Onto Your Ticket Numbers
One tip here for those of you who currently have credits from previously cancelled reservations: hang onto your ticket numbers.

After the migration, agents may or may not be able to look up previously cancelled PNRs if you don't know the ticket number(s).

Me being me, I have a PNR that I intend to use just for such a test case.
Last edited by YYT82; Nov 16, 2019 at 11:51 am
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