FlyerTalk Forums - View Single Post - 29 people on standby and i was last..
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Old Nov 16, 2019, 12:43 am
  #9  
PAX62
 
Join Date: Jun 2015
Programs: VX Gold/WN Companion
Posts: 682
Originally Posted by shoelessj
Good info if that is true. I am long time A List Preferred traveling on BS fare and rarely need to fly stand by but was dismayed when I attempted top do so on a flight from Omaha to MDW. I was at the airport four hours before my scheduled flight and decided to chance getting on an earlier sold out flight. The complete lack of info and communication frosted me. ' We will let you know' was the only info shared. Not a list or any discussion of how many were on the list or any clue as to where my standing was. I waited around diligently and names started to be called after boarding. Yes four or five were called and I stood near gate thinking I was next. After the last passenger count I was told 'sorry out of luck'. All of this required my active questioning of the gate attendant who seemed indifferent to my situation. The boarders before me seemed to be business people so I did not get the impression (perhaps wrong) that these were passenger who missed flights or were re routed. When I saw I was SOL I went to the gate and asked politely if all of the allowed stand by's were A List Preferred and the agent did a double take and sheepishly said yes they were.

In short while I was not happy missing the flight I was really upset at how WN handled it, Maybe they need to make a priority option for people with BS? A published list and better communication should be SOP IMHO.

Anyway thanks for letting me vent.
If you were on a BS fare, did you check into just doing a full flight change? Often worth it rather than gamble on standby.

Because the standby list is so dynamic till the last second depending on who shows up when, that is about all the info they can offer...however if you have a cooperative gate agent you can ask the question to get an idea if there is a chance of standby:

Are there currently any open seats?
Anyone else on standby?
Where am I currently on the standby list?
...and the one most don't ask...are there any passengers for this flight NOT currently checked in?

I was one spot out of luck prior to boarding but one booked passenger had not yet checked in. The second they hit the 10 min no show window the GA bumped them and gave me the seat.
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