Originally Posted by
mikeef
Hi all! Quick question: Our flight HKGBKK was changed and Thai also changed our seat assignments, choosing four window seats for me, my wife and children. It appears that there is no way to change my seat online, and nobody at the local call center picks up (It just goes to voicemail and says somebody will call me back.). We do not have international calling access on our phones.
Any other suggestions as to how to get everyone back together?
Thanks,
Mike
Originally Posted by
Thai-Kiwi
It should be possible to change your seats, although the location where you do this is a bit obscure. I assume you have the THAI booking reference.
Go to ‘My Booking’ and enter information and select ‘Find Booking’. This will bring up the specific reservation.
Now scroll down to a dark banner titles ‘Services’, and click on ‘additional services’. This brings up the page that has additional baggage, seat selection, special meals.
Click ‘Select you Seat’ which opens a pop-up window where you can make selections. You must click ‘confirm and close’ to save the changes made.
Easy!!
Thai-Kiwi gave you good advice.
If for any reason you cannot do it online, try a DM tweet. If that does not work, try a Skype call to Thailand. It will be pennies per minute.