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Old Nov 15, 2019 | 6:03 am
  #64  
toooldtostayoutlate
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Join Date: Aug 2014
Posts: 112
I wish the manager I had was ashamed/ embarrassed and apologetic or at the very least just helpful instead of just making up a bunch of stuff.
I didnt hear back from hotel but I did hear back from a Marriott Senior Elite Services Associate with an apology and 50,000 points.
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