Originally Posted by
Tobias-UK
That was a good story to read actually, especially the MAN's rebuttal. The rest of the timings - well if you halved all of them it seems about right to me. I mean the idea of spending 8 minutes to get through NCL is amusing, I count on 8 minutes from short term parking to pressing the coffee machine button in the lounge. But generally the timings are about right, not least because Stansted and Luton are next in line.
I appreciate that this wasn't relevant to the OP's experience since the problem was with BA's ground agents, but it is part of a less than stellar service provision at Manchester compared to other locations.