Originally Posted by pbiflyer
They missed a recent stay for me. I faxed in the request form. Have not heard anything back. Do I get a confirmation? Has anyone had experience in this? How long does it usually take to post? I want to use a reward stay and need these points.
pbiflyer,
The normal time for stays to post is within 10 business days from check out. If for some reason your stay has not posted and you send it in to be manually added, that can take up to 4 weeks to post (depending on the volume of requests).
As others in this thread have suggested, I would recommend contacting Marriott Guest Services directly. That way an agent can research the stay as well as make sure it is posted if applicable.
Thanks,
Chris