Originally Posted by
UKtravelbear
FT search function can be (no is) frustrating but not google and 'access to aa flagship lounges' comes up with the relavant page on the AA website in the top 2 or 3 results and the thread on the FT AA board not far behind.
People are willing to help but surely it's reasonable to expect people to use google etc first?
Agreed, yes. Just making the point that no matter how seasoned travelers we might be, dealing with a new airline is frustrating. I've recently done some flights with BA, as a normal AA flyer.
I searched, and once in a while I asked some questions, when the search answers seemed implausible. I'm glad to have the combined knowledge of this board, thanks to all.