FlyerTalk Forums - View Single Post - CX refused to amend a DONE5 at check-in
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Old Nov 14, 2019 | 3:08 pm
  #6  
millionmiler
All eyes on you!
25 Years on Site
 
Join Date: Apr 2001
Location: Austin
Posts: 4,635
I've had occasional success with moving to an earlier flight on a RTW ticket with some non ticketing carriers but in the 2 occasions with CX they would only do it if they took control of the ticket. In one case I had other changes that I wanted to make and the time to wait so I had them do it. It took about 90 minutes and ended up making the walk to my flight faster than I would have liked. In the other case I did not have the time to wait nor the inclination to reissue for just one earlier segment. I can also say that it has depended on the airport with a carrier (commonly yes with BA at Europe stations but hard, almost angry no at JNB). In several other cases in which I had a half a day's notice of what I wanted to do I got it done on the phone with either the EP or CK desk in time for the earlier flight.

Last edited by millionmiler; Nov 15, 2019 at 7:51 am
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