FlyerTalk Forums - View Single Post - Consolidated "Hilton family brand standards - Questions/Observations" thread
Old Nov 13, 2019 | 7:29 am
  #132  
RichardDix
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Join Date: Jul 2019
Posts: 11
Originally Posted by storewanderer
The issue is it sounds like this "Rachel's Kitchen" is not upholding the brand standards with how they are rationing out the food and drink on the comp breakfast. Many people want coffee and juice with their breakfast and at this place if you do that then you only are allowed one food item. That is just not consistent with how the brand does things.

The Hilton Garden Inn in downtown Chicago has an attached/leased restaurant as "Weber Grill" and it has no problems providing a full breakfast offering comp to Gold and Diamond. It is definitely better than the standard HGI breakfast offering.

I have in the past considered this HGI in Henderson. Knowing this, I will not be considering it for any future stays.
I would count the HGI Henderson as one of the better and more memorable HGIs based on its good location, friendliness of staff, and breakfast.
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