FlyerTalk Forums - View Single Post - CX refused to amend a DONE5 at check-in
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Old Nov 13, 2019 | 2:31 am
  #5  
number_6
Original Member
25 Years on Site
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
One of the casualties of e-tickets is the ability to make this kind of change, which used to be routine and trivially easy with paper tickets -- they would pull the paper segment and sticker over the flight number and date. Now it is incredibly complicated to make the change, as it can cause a change in taxes and even recalculation of fare in some cases. Airlines dont care as this loss of flexibility doesn't affect their sales any.
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