Originally Posted by
STS-134
Why do you think I haven't sued them over their website indicating that tickets have a 24 hour flexible booking policy and finding out the hard way that this didn't apply to tickets purchased less than a week before departure?
Because UA is following the guidance of the DOT?
https://www.transportation.gov/sites...al20130530.pdf
The 24-hour reservation requirement is mandated by the Department of Transportation’s consumer rule “Enhancing Airline Passenger Protections” (14 CFR 259.5(b)(4), 76 Fed. Reg. 23110, 23166, Apr. 25, 2011) and applies to all reservations made seven days or more prior to the flight’s scheduled departure time.