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Old Nov 12, 2019 | 5:21 pm
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Dad to Rei
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Join Date: Feb 2003
Location: PHL
Programs: HH LTD, Marriott LTS & Ambassador, WOH Explorist, AA EXP
Posts: 760
What to expect from a Trip in Vain?

Mod's please move if there's a better spot for this. I did not find a great fit.

The story -
  • Scheduled PHL - ORD on 11/11/2019. Weather canceled my mid AM flight
  • Rebooked on shortest connection through CVG - Interesting to learn that Cincinnati Airport is not actually in Ohio
  • Land in CVG and then go standby for earlier flight, canceled, next flight canceled, my flight canceled
    • Next available into ORD the next day (they wouldn't force me on) was ~5PM arrival - too late for my meeting
  • EXP line tells me nothing they can do, wait in line at customer service (HUCA)
  • Get someone to route me back to PHL on second flight next day ~8:15 departure
  • Rolling delays on 8:15 AM outbound to PHL, finally takes off at ~10
    • Pilots claimed they did not have access to the plane early enough it was in the hanger
  • Back in PHL around 11:30 AM

Questions:
  1. Do i get credit for the flights to / from CVG (I don't really need it already re-qualified, mostly curious)
  2. Do I get reimbursed as trip in vain, person at the EXP desk said yes, but i have nothing in writing (Traveling on OPM)
  3. I had to overnight in CVG - I assumed I was on the hook for that, so paid (Again OPM)
  4. Is any of this (other than reimbursement) worth following up on with AA?
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