Originally Posted by sokolov

Hello,

Is there a known issue with AC's online check in displaying wrong seat maps?

I've had two transatlantic flights in a row where I definitely picked a window seat (from a 2-3-2 configuration) that turned out to be a middle seat (3-3-3). The first time they claimed a change of aircraft. OK.

The second time I paid particular attention and again picked a window seat from a 2-3-2 config. During boarding, it turned out to be a middle seat again. They said it was always that aircraft, and, yes, it is the aircraft type mentioned in my itinerary.

I fly quite a bit, but I don't memorize seat maps. I pick during check in, which has always worked fine. Until now. :-(