Originally Posted by
sokolov
Hello,
Is there a known issue with AC's online check in displaying wrong seat maps?
I've had two transatlantic flights in a row where I definitely picked a window seat (from a 2-3-2 configuration) that turned out to be a middle seat (3-3-3). The first time they claimed a change of aircraft. OK.
The second time I paid particular attention and again picked a window seat from a 2-3-2 config. During boarding, it turned out to be a middle seat again. They said it was always that aircraft, and, yes, it is the aircraft type mentioned in my itinerary.
I fly quite a bit, but I don't memorize seat maps. I pick during check in, which has always worked fine. Until now. :-(
Which route, which flight, which day? Yes, these actually help in figuring out whether you actually have amnesia, or AC is punking you.
In Y, 2-3-2 is a 763, 3-4-3 would be any AC 777, and 3-3-3 would be 788/9.
Oh, and there are also aircraft swaps, which occur from time to time. And yes, these also occur at T-24.