Is it possible to change the second promotion received? I got the 2000 for 4 stays, 2,000 for each additional 2 stays. This would be rewarding if I had lots of single night stays. Unfortunately until the end of January I have only 5 night stays planned.

I know it used to be possible to have the global promotions that had multiple alternatives to be manually changed. I have not asked for a change since the merger. I asked the question to my Ambassador, but he is completely tone deaf. No matter how carefully I word my question, I almost always get an answer to a question that I did not pose. I do not have the energy to try to go back to him to get the answer to the question I have asked.

Is it possible to get Bonvoy to change the second part of the promotion to an alternative more desirable for the customer?