FlyerTalk Forums - View Single Post - “Contact Details Are Missing” App/Mobile Site Issue
Old Nov 11, 2019 | 6:54 am
  #4  
cosmo74
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10 Years on Site
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,549
I'm having the same issue too, it's driving me mad. Every time I go into the app or website it asks me to update my contact details, and I've probably tried every possible combination of number and dialling code. Initially I was able to do seat selection, but now when I try to change my seats following an aircraft change, it tells me there's an error with my contact details and the changes can't be saved. I also have an issue that it's asking me to select my title from a list, but the list doesn't actually drop down so I can't select anything, which generates an error when I try to save. I'll try contacting customer services.
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