Hello,
Let's see if someone can inform me. Yesterday I picked up a QX60 at the Miami airport for 14 days. I insisted when making the reservation that was not please that model but it was what I got, in hertz Miami they assured me that in the Z4 category they only had infiniti. The email I received with the assignment of the car on landing also said the xt6 and xc90, but he negotiated in Miami only infiniti. If I had known, I would have booked another category.
I asked him to change the car for another and he only gave me the option of paying $ 25 a day, which was almost double what I had paid for the 14 days. and also offered me an Xt5. The question is today and tomorrow I will be in the Tampa area, do you think that if I approach the airport I will have some option to change the car for another model and what should I say?
I don't want to approach at all because it's my vacation and my wife can kill me for wasting my time
thanks