Please accept my apologies if this particular issue has arisen before.

I am trying to access Manage My Booking both via the app and the mobile site but every time I try it is saying my contact details are missing.

The main issue seems to be with my telephone number (which is a standard UK format) and that an unexpected error occurs every time I try to confirm the information.

To be clear this booking was made through a TA a few months ago and the correct info was input at the time of booking. This issue has only seems to have arisen in the last month or so, I have travelled the outbound flights and am looking to change seats due to an equipments swap for the return.

If there is another thread on this issue or if anyone has a solution to this issue, I would’ve very grateful to be directed towards it.

Many thanks in advance.

RBMA1987