Originally Posted by FlyingMoose

There are countless posts on here with proposed suggestions. I could care less about upgrades and any Pandion related discussion was primarily to highlight the lack of transparency and SAS's hypocritical statements about it being based on spend.

Happy to engage in any discussion around things that need improving and post suggestions. There is some joy to be had from Scandinavians religiously defending SAS despite all the obvious flaws (that they'll left and right agree to) just because its from the home turf.

But lets be fair that basic things like being unable to execute priority boarding years in, working priority luggage, serving edible food for all passengers, adding rollover points to EB, providing EB perks for C-only flyers, removing processes without transparency and adding worthwhile redemption to the EB store such as SAS-gift cards, there are no excuses for any of this not being solved a decade or longer ago. I'm sure someone will argue that since priority boarding or priority luggage worked on their ARN-CPH flight 2 years ago they are working fine but the reality is that across the board these things do not while they do for other airlines. As long as SAS keeps selling but not delivering the same product as those airlines, there will be complaints. The abuse Scandinavians will take from businesses (and their governments) is the staggering part.

Lets not forget about the questionable decisions SAS has made in recent times about their long haul network and the further alienation of customers outside of the hub for Danish Airlines.