FlyerTalk Forums - View Single Post - The stupid PNR auto-splitting at T-24 needs to stop
Old Nov 10, 2019, 11:12 am
  #1361  
HKBelonger
 
Join Date: Jun 2007
Location: BWI/DCA/IAD
Programs: UA 1K, Marriott Titan., Hilton Diamond, Hertz Pres
Posts: 143
I’m really annoyed about the companion treatment on split itineraries. I can manage it domestically by just buying one-ways, but on an INTL itinerary, that is prohibitively expensive.

My PNR split at check-in for the outbound even though we had both cleared several hours prior to check-in. Why? Who knows.

Now, on my return INTL leg, I am already cleared to J and my wife is buried on the list. Is that really the intent of the process? Give companions the same priority on outbound but treat them as non-status on the return? It seems they are letting IT drive the system rather than vice-versa. Or they just don’t care, which given all the other recent enhancements and rumored enhancements, is probably more likely.
HKBelonger is offline