FlyerTalk Forums - View Single Post - FAQ : Suite Night Awards - SNA - questions and discussion thread
Old Nov 10, 2019, 9:59 am
  #1738  
jed012788
 
Join Date: Feb 2009
Location: EWR
Programs: UA: Platinum, Marriott: Platinum
Posts: 108
Had my first experience trying to use these awards this weekend. It went well, I suppose, though it didn't necessarily go the way it was supposed to.

We had a reservation at the Equinox in Vermont and applied the suite nights. The request was denied, apparently because the property is completely sold out. That isn't a huge surprise -- autumn weekends in Vermont are popular. I do believe that at one point, every single room was booked.

Anyway, the three suite nights were returned to my account. Yet, when I checked in Friday night, we were upgraded to a lovely bi-level suite -- one of the options i had tried to apply the suite night awards to. I'm not sure if my Ambassador stepped in or we just got lucky, but we ended up in a suite without even having to use the awards. I still have five, and I suspect they will expire before I can use them. Oh well.
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