FlyerTalk Forums - View Single Post - Involuntary downgrade to economy.
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Old Nov 10, 2019 | 2:44 am
  #19  
m0hamed
All eyes on you!
15 Years on Site
 
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,660
To answer a few things in this thread:

Downgrade priority is related to fare basis and then status e.g. a A WP in U class will be downgraded prior to a NB on J,C,D or I. Or a NB in U will be downgraded prior to a SC etc etc.

Customer Care responds to emails and feedback in order of status.
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