Originally Posted by
Jagboi
In fairness, you're a regular and know the staff and they know you. Did you even have to order, or did the staff know what you wanted before you sat down?
Would a first time visitor have a reasonable expectation their order of food and drink would arrive within 162 seconds after placing it?
That is the problem. I just read a killer review about the pier, too.
It's very sad that the op had this experience.
But like you say.. The more frequent you come the better it gets.
That's not an excuse but it explains a lounge Cannot be 100 percent 24 7..
1pm. Peak time. Is just different than 2pm..
The higher your expectations the more disappointed u can get.. Problem with marketing..