FlyerTalk Forums - View Single Post - Citi fraud procedures and experiences [Consolidated]
Old Nov 8, 2019, 3:45 pm
  #247  
tompoints
 
Join Date: Feb 2015
Location: South America
Programs: Accor LeClub Platinum, IHG Platinum, SPG Platinum, Club Carlson Gold Elite, Aegean Gold, AA Platinum
Posts: 27
Originally Posted by ellinj
Had Netflix charge me two months in a row. I disputed both times. The first time they refunded and didn't issue a new card. The second time they insisted that the transaction was done via Apple Pay, which to my knowledge isn't possible for Netflix. They also claim sending a new card isn't necessary since they can update the device virtual card remotely. I insisted on them sending a new card. WIll be interesting to see what happens next month.
Experiencing the same exact same thing. No solution so far, and tired of getting new cards sent to me
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