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Old Nov 8, 19, 10:21 am
formerly B7e7US
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA/DL PLT, Priority Pass, Marriott Gold, Thalys Gold, JetBlue Mosaic, Hertz PC, Other shiny cards
Posts: 4,136
There are two possible error messages that prevent passengers from doing OLCI, and in my experience:

Contact Reservation Agents: Manual check-in needs to be done
Check-in cannot be completed due to government regulations: SSSS

Others experiences may vary, these are based on my own observations.
SDQBound is offline