Old Nov 8, 19, 7:31 am
  #1  
SKRan
 
Join Date: Apr 2008
Location: Asia
Programs: Yes
Posts: 675
Billed $130 for replacing bedding for a tiny stain.

My friend (platinum) is staying in a Marriott hotel. I am not publishing which property yet.

He has accidentally dropped a small (smaller than a coin) bed, which left a stain on a pillow case, because of a medical condition. The hotel charged $130 to replace it - even when he said he is ok for it be just cleaned.

Is this a common practice? Is it very hard to clean linens industrially?
SKRan is offline