Property: Sheraton Grand Downtown Nashville
Date(s): July 2019
Room booked: Standard King
Room received: Standard King High Floor
Elite Level: Platinum
Award stay: No
Rate Type: AAA
LNF stay: (yes/no) No
SNAs redeemed: (yes/no) Yes & No
Comments: Received confirmation that my SNA had cleared. Was given a standard room. Front desk did not honor. I did receive the SNAs back in my account at a later date

Property: Fairfield Inn and Suites Fredericksburg
Date(s): September
Room booked: Standard King
Room received: Studio Suite
Elite Level: Platinum
Award stay: Credit card anniversary night
Rate Type: N/A
LNF stay: No
SNAs redeemed: No
Comments:

Property: Residence Inn Portland Scarborough
Date(s): October
Room booked: 2 BR Suite
Room received: 2 BR Suite
Elite Level: Platinum
Award stay: No
Rate Type: AAA
LNF stay: No
SNAs redeemed: No
Comments:

Property: Residence Inn Hanover Lebanon
Date(s): October
Room booked: 2 x 1 BR Suite
Room received: 2 x 2 BR Suite
Elite Level: Platinum
Award stay: Yes. Points
Rate Type: N/A
LNF stay: (yes/no) No
SNAs redeemed: (yes/no) No
Comments: Had booked 2 x 1 BR suites because 2 BR suites weren't available on points. BOTH rooms were upgraded to 2 bedroom suites. They let me cancel the 2nd room and refunded the points.

Property: Residence Inn Mystic Groton
Date(s): October
Room booked: 2 BR Suite
Room received: 2 BR Suite
Elite Level: Platinum
Award stay: No
Rate Type: AAA
LNF stay: (yes/no) No
SNAs redeemed: (yes/no) No
Comments:

Property: Springhill Suites Providence West Warwick
Date(s): October
Room booked: 2 x Studio King
Room received: 2 x Studio King
Elite Level: Platinum
Award stay: No
Rate Type: AAA
LNF stay: (yes/no) No
SNAs redeemed: (yes/no) No
Comments:

Property: San Francisco Marriott Marquis
Date(s): November
Room booked: Standard double
Room received: Junior Suite Double
Elite Level: Platinum
Award stay: No
Rate Type: AAA Hot Deal
LNF stay: (yes/no) No
SNAs redeemed: (yes/no) Yes
Comments: Did not enforce guest +1 in lounge. All 3 guests in our suite were able to access freely.