I have not done many Same Day Changes. However, when I do, I am frustrated regarding waitlists and seat selections.
Example:
a. On the app at check in, I SDC to an earlier flight. Hours later, I am not showing on the first class waitlist.
b. I call and was told that I am indeed on the list.
c. Hours later and after refreshing the app, I still don't show on the app waitlist.
d. I can't select another main cabin seat that opened up.
In my infrequent previous experience, when I didn't show up on the upgrade list, I would call and after the call I could then see myself on the list.
1. Am I really on the upgrade list if I don't show on it?
2. Should I do anything at this point either to get the other seat or about the waitlist. Call again?
Last edited by PaperGlider; Nov 6, 2019 at 8:57 pm
Reason: clarity