Originally Posted by shillard

I had a similar saga with UL flights.

Booked in Y, paid upgrade to J prior to departure.

This had come through automatically just a few months prior, then when the second lot didn't post I lodged a claim, x days later "Denied - credited to another FF program".

...??? QF is the only OW Program that I'm a member of.

I eventually had to get an email from UL Customer Service confirming that I had booked and flown in J for both sectors. A lot of work for 120 status credits and around 8,000 points...


(BTW: the upgrade from Y--> on UL is often REALLY cheap if you're prepared to roll the dice.