I had some fraudulent activity on my account, and Pen Fed has to be the most annoying and incompetent bank to deal with to getting things resolved. I had this card in my desk drawer at home and noticed one day I had $5000 in charges and balance transfers on it. I'm 9 weeks later and it still hasn't been resolved. Every time I call I get a different story. I finally got a form to sign and send back.... pain in the ...!