Originally Posted by
LondonElite
Big difference. Centurion holders have their own dedicated relationship manager, rather than a pool of people at Platinum. I agree with you that the Platinum concierge service is very hit-or-miss (ie useless mostly).
Yeah I knew they get a dedicated person, but can they actually do things that the Amex concierge can't? I don't know the answer but I suspect no. For instance, in my above example, could the Centurion concierge actually get me sold out tickets, or just spit out a link to Stubhub again? That's what I'm curious about.