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Thread: Are Black Cards Rare?
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Old Nov 6, 2019, 8:25 am
  #10  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Originally Posted by LondonElite
....dedicated relationship manager,...
Does the RM perform American Express customer service, concierge -and- travel booking functions?

Bonus question: I think your Centurion account is now with American Express Germany, but was previously in the UK. Is the range of RM duties the same in both countries?
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