Property: Sheraton Grande Sukhumvit
Date(s): November, 2 nights extended to 4
Room booked: Grande Suite
Room received: Presidential Suite
Elite Level: Titanium
Award stay: No
Rate Type: Member Rate Unlock Epic Stays (yes, really)
LNF stay: No
SNAs redeemed: No
Comments: Upgraded shortly after booking to Luxury Suite, then to Presidential Suite morning of arrival. First time in this suite. It's identical to the Governor's Suite in floor plan and furnishings, but a floor higher, on 33 (top floor). So it has higher ceilings and larger windows (with cross beams). I came down sick my first night and had to extend the stay two nights. I offered to move to a base room, as they were showing fully booked for night 3, but property let me keep the Presidential suite at the rate I had booked (i.e., for Grande Suite). A very generous gesture, which I will not forget.