FlyerTalk Forums - View Single Post - Differing availability between call centre and website?
Old Nov 5, 2019, 8:19 pm
  #5  
NZJuniorDoc
 
Join Date: May 2009
Location: New Zealand
Programs: QF Plat (OWE)/NZ Gold (*G)
Posts: 166
Originally Posted by kiwifrequentflyer
This happened to me today. Website showed and still shows sales availability to Osaka in premium economy. Called to book, the lady swore on the phone it wasn't available in her system. She said the website would update in 30 minutes, but it never did. She reckoned that if I'd tried to book it, I wouldn't have succeeded. Don't know what's up with it!
So I'm clearly not the only one with this problem with the current sale. I bit annoyed since to book I ended up having to route icn-hkg-akl to get A class but I guess extra qantas points on the side then
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