Differing availability between call centre and website?
Just want to see if anyone else has run into this issue
Trying to firm up a booking to/from Seoul on the air NZ direct flights. On the return sector back, airnz.co.nz shows A class available, but when I try to confirm the booking I get the "it is no longer available' message when it gets to the final page
Called the call centre last night who said that the website is not updated live (I mean what? This is 2019) and only O is available and told me that things will update in time
Tried again this morning, again website shows A until the last page, then it has a meltdown. Call centre continues to only see O
Is this a specific thing to airnz where their website doesn't show live availability? Expertflyer shows A but obvious only from US POS
Specific date I'm looking at is 13/2/20 on NZ from ICN-AKL on NZ76