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Thread: Avios & Tier Points when first and last name switched on ticket
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Old Nov 4, 2019, 2:19 pm
  #2  
The Geek
 
Join Date: Aug 2019
Location: Tenerife
Programs: BA Gold, BA AMEX PP, Amex Platinum
Posts: 434
Originally Posted by wheatbeer
I booked some tickets on the MH website last night and have just realised that our first and last name are switched as I didn't notice that the MH website asks for the last name first during the booking process.

I booked a business class fare with them to get the Tier Points for my wife so she can't reach BAEC sliver and now I am worried we won't get the points as I guess the system won't recognise her BAEC account?

I was wondering if this has happened to anyone else and if they got the Tier Points ok?

Thanks for any help!
Contact MH ASAP and they should change it for you.

Failing that it is common knowledge that in east Asia first and family names are in reverse to Europe, so if the Avois / TPs don't credit, I think you will be OK with BAs claim missing Avios process.
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