FlyerTalk Forums - View Single Post - How to best proceed with a rental car damage claim?
Old Nov 4, 2019 | 10:45 am
  #2  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,831
Welcome to Flyertalk.

Originally Posted by Linan
.... when I picked up the car they told me that I would have to pay a deposit on it to the tune of around 500USD. I never saw that charge posted at all. I also have not see the charge for the cost of the car be posted yet.
This is normal. The "deposit" would have been a "hold" on a portion of your credit line. If it had been a domestic USA transaction you would have seen it as a pending transaction, but American Express dos not display foreign transactions until they are finalized.

How many days now since you returned the car?
mia is offline