We stayed here early September using my points. We were very impressed with the service, the food and of course the upgrade to a residence suite. Wow! The suite was about 1500 sft with a full kitchen and a washer dryer combination machine. Needless to say the dishwasher, fridge etc were of very high quality.
We did use the hotels meet and greet service and although expensive the short line immigration they took us to, helped us get from the plane to the car in 30 minutes. The lounge itself was great but we had breakfast in the restaurant. That, too, was great