Thanks for all the informative replies.
Originally Posted by
writerguyfl
Chances are decent that your travel agency knew about the schedule change for hours or even days before Air France notified you.
Interesting, and not surprising, really, since my experience with our company's travel agency has been that they are often somewhat passive when it comes to things like this, waiting for travelers to call them rather than the other way around. (As for the suggestion about firing them, unfortunately I have no say in this part of my company's practices.)
It was also mentioned Delta normally charges a fee for taking control of a ticket more than 24 hours before departure. No fee was charged in this case, but I'm unsure if that's because of any status I have with Delta, or the type of the ticket, or anything else. In any event I'm quite certain no fee hit me / the company. for this.