Originally Posted by
Christefan
Great points. Thanks for sharing them with the forum. How about the fact that provenly Delta prioritized their own employees over paying customers. Nobody seems to have any opinion on that....
I'm not sure what you're looking for here. Your post is a complaint. You filed that complaint with Delta. Delta responded by offering you miles. I don't doubt that what happened occurred the way you're suggesting, and I can understand why it was frustrating, but nobody here is going to be able to go back in time and fix this for you, no matter how grumpy you are about the replies. There's a whole SHENA thread about how these things seem to happen. If you find that it's a repeated issue and Delta's solutions aren't to your satisfaction, your options are: 1) To move to a different airline or 2) WFBF.