FlyerTalk Forums - View Single Post - Delta nepotism over customer loyalty
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Old Nov 1, 2019, 1:07 pm
  #3  
Christefan
 
Join Date: Mar 2012
Location: Fort Lauderdale
Programs: UA: 1K 1.5MM, DL: LTDM 3.5MM, JB: Mosaic4, LH: exSEN 1MM, Bonvoy LT Titanium Elite, Hertz PresC
Posts: 266
That was my point. I had made the KLM lead agent and the Delta PSA both aware and they just flat out lied to my face. The KLM agent even told me that I was on the list and they still upgraded their co-workers.
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