Originally Posted by
thrw
Can you submit second global entry application while one is in pending review?
I am on visa and I applied for global entry more than year ago (Apr 2018). I need to complete verification in India, which I didn't do yet.
My application still shows as "Pending Review". My address, job have changed since then. Is there an option to fill in new application? I can't find it online. Or a customer care to reach out via email or phone? Thanks.
First, no. You can't.
Some questions: was this a renewal or initial application?
Are you a US citizen?
Do you reside outside the US?
Last: if you scroll back quite a bit someone did post the correct phone number and menu options for GE hotline/CBP. BUT I can tell you I have tried, and lately the calls don;t even go through - it's like making a call to 1980 - fast busy signal and then cuts off.
Good luck. I'm sure others on here will be able to clarify for you.
(Day 142 awaiting 2nd GE renewal)