Originally Posted by
AnnieOnTheGo
CPMaverick or anyone else with this same issue, were you ever able to update your passport info online? Just received new passports, was able to update husband's passport online no problem (he already had a login.gov account). Had to create my own login.gov account, though (I renewed before that was required), and with that new account, I have the option to update DL and address, etc., but not passport. I'll take my chances and drop in at an enrollment center to update if I absolutely have to, but if anyone else with the "new login.gov account = no online passport update option" issue has had luck updating online after waiting a bit, I'd much rather wait if I can. Thanks!
I am having the same situation. My wife could update hers whereas mine won't. Tried all the browsers and all it says some passports green cards and DL cannot be updated online so you have to visit a center. Don't know what for but I see many people here like you in same boat.